Introduction
Pediatric After Hours Care ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with us.
Information We Collect
We may collect the following types of personal information:
- Name, email address, and phone number when you submit a contact form
- Information about your child's health concerns that you voluntarily provide
- Device and browser information collected automatically through cookies and similar technologies
- IP address, pages visited, and other usage data
How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide customer service
- To schedule and manage appointments
- To send you important information about our services and your care
- To improve our website and services
- To comply with legal obligations
SMS & Text Message Communications
If you provide your mobile phone number and opt in, Pediatric After Hours Care may send you SMS or text messages for customer care, informational, account-related, and promotional or marketing purposes. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at stephanie_kong@pediatricafterhourscare.com.
We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages is not a condition of purchase.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and delivering services, bound by confidentiality obligations
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of Pediatric After Hours Care, our patients, or others
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is designed for parents and guardians. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at stephanie_kong@pediatricafterhourscare.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Pediatric After Hours Care
3031 Williams Road
Columbus, GA 31901
stephanie_kong@pediatricafterhourscare.com